Privacy Policy

Overview

Drone Legal Support ("we," "us," or "our") provides drone-based accident documentation, forensic investigation support, and mapping services. This policy describes what information we collect through this website, how we use it, and the choices you have.

Information we collect

• Contact details you submit through our request and quote forms: name, firm or organization, email, phone number, and incident location.
• Matter details you voluntarily share to help us scope work, including scene description, urgency, and the service requested.
• Technical data such as IP address, browser type, device, and pages visited, gathered automatically through standard server logs.

How we use information

• To respond to your inquiry and dispatch services.
• To provide quotes, schedule work, and follow up on engagements.
• To maintain records required for legal, insurance, and FAA compliance.
• To improve site reliability, security, and content.

How we share information

We do not sell your information. We share it only with team members and trusted service providers (such as email and hosting vendors) who help us operate, or when required by law, court order, or to protect legal rights.

Confidentiality of matters

Case-related materials, including imagery and reports we produce for you, are treated as confidential and are released only to the engaging attorney, investigator, or insurer unless you direct otherwise in writing.

Data retention

We retain inquiry records and project files for as long as reasonably necessary to provide services, resolve disputes, and comply with legal obligations. You may request deletion of your contact record at any time.

Cookies and analytics

This site may use minimal cookies and standard analytics to measure traffic and improve performance. You can disable cookies in your browser settings; some features may not work as expected.

Security

We use reasonable administrative and technical safeguards to protect submitted information. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

Your choices

You may request access to, correction of, or deletion of personal information you have provided by emailing us. You may also opt out of non-essential communications at any time.

Children's privacy

Our services are intended for legal, insurance, and investigative professionals. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.

Contact

Questions about this policy? Email dispatch@americandroneteam.com.